Frequently Asked Questions
Everything you need to know about our precision timepieces and services.
What is the warranty period for a Roamer of Switzerland watch?
Every Roamer timepiece comes with a standard 2-year international warranty from the date of purchase, covering manufacturing defects and movement issues.
Where are Roamer of Switzerland watches manufactured?
All our watches are Swiss Made, ensuring they meet the highest standards of quality, precision, and craftsmanship mandated by Swiss law.
Do you offer international shipping?
Yes, we ship our luxury timepieces worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unworn watches in their original packaging with all protective films and tags intact.
Are Roamer watches water-resistant?
Most of our models are water-resistant to at least 5 ATM (50 meters). Please check the specific technical specifications on the product page for your chosen model.
How should I maintain my mechanical watch?
To ensure longevity, we recommend a professional service every 4 to 5 years and avoiding strong magnetic fields or extreme temperature shocks.